United Airlines CEO Oscar Munoz spills his guts in front of Congress

United Airlines CEO Oscar Munoz took his contrition crusade to Washington, D.C., this week.

Munoz and United president Scott Kirby appeared before the United States House of Representatives’ Transportation & Infrastructure Committee to explain, among other things, how David Dao came to be dragged off United Express Flight 3411 on April 9 to make room for four Republic Airline crew members who needed to get to Louisville, Kentucky, to operate a United Express regional flight the next day.

Munoz…

United Airlines CEO Oscar Munoz spills his guts in front of Congress syndicated post

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